FAQ CENTER

FREQUENTLY ASKED QUESTIONS

How much does it cost to use blinkEMDR?

blinkEMDR costs $17/month per user.
How do I know a client has arrived in my waiting room?

When a client clicks on your unique link and enters the waiting room, you'll hear a doorbell chime (make sure you have your computer volume turned on). If you're in a session, you receive a pop-up notification that your next client has arrived. When you view the "Waiting Room" section of your dashboard, you'll see your client's name and how long they have been waiting.
How do I let a client into my meeting room?

From the waiting room, click on their name/icon to open the door to the session and let your client in. Clients cannot enter your meeting room on their own; this keeps the room secure.
Can I conduct group sessions in blinkEMDR?

Currently, blinkEMDR only supports one-on-one sessions. You can, however, conduct individual sessions on platforms that support group calls, such as Zoom, Doxy.me, and GoToMeeting.